Return and Refund Policy

At TOGO VAPE, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Conditions for Returns:

  • Products must be in their original condition and packaging.

  • Return requests must be initiated within 2 days days of receiving the product.
  • Buyer pays return shipping fees.

Refunds:

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If your return is approved, we will initiate a refund to your original payment method.
  • We will process your return or refund request within 48 hours

  • Refunds will be processed within 7-15 days after approval and will be credited back to the original payment method and bank account.